Connect/Disconnect/Transfer of Service

Customers may arrange for service by phone, mail, fax, or in person at our office.  The applicant must provide two forms of identification:

  1. A government issued photo ID card, such as a driver’s license is required, and
  1. The second form of ID can be a birth certificate, a SSN card, a debit or credit card, etc…

New Construction Service Connections:

Connecting service for a new construction may take up to 2 weeks, depending on the weather and other conditions. You will need the 911 address, a copy of the septic system application, and a lot number if in a subdivision. Current service fees apply.

Connection of an Existing Service / Transfer of Service:

Starting, stopping, or transferring service can usually be done by the following business day:

  • Next-Day Service Connection fee is $25.00.
  • Same-Day Service Connection fee is $75.00.

Customers who have recently purchased a home must provide a deed or real estate contract.

Customers who are renting must provide a BPU Lease / Rental form completed by their landlord or a legal rent / lease agreement.

If service has been disconnected for a period of one year, a safety inspection will be required prior to connecting service.

Reconnect Policy:

  • During Office Hours (7:00 a.m. through 4:30 p.m.):
    • Customer will be required to pay balance of bill.
    • Reconnect Fee is $35.00.
  • After-Hours Reconnects:
    • Payments must be made between 4:30 p.m. and 8:00 p.m. if a serviceman is required to reconnect service.
    • Customer will be required to pay balance of bill.
    • After-Hours Reconnect Fee is $75.00.

If a line crew is required to reconnect service, additional fees will apply.